In case that you (the User) in accordance with the laws of your state are not allowed to receive online gaming services, or you are under 18 years old, or there are other legal restrictions, including that this online game in accordance with the applicable rules of your local law is classified as gambling and as a result is prohibited in the territory of your state, you cannot use the Eloplay service or individual Eloplay services, and must immediately stop using our service.
This Customer Agreement (hereinafter referred to as the "Agreement") governs the relations between the Eloplay Service (hereinafter referred to as the "Eloplay Service") and the Game User (hereinafter referred to as the "User").
Service Eloplay offers unlimited access to the Eloplay website for any individuals, Eloplay’s service within the site, as well as Eloplay Additional Paid Services under the terms of this Agreement.
A person who wants to access the Eloplay website from the moment of accepting this Agreement becomes the User of the Eloplay’s service, has the rights and fulfils the duties provided by this Agreement.
The Eloplay Service assumes the following obligations:
To enable the User to participate in the Game, to receive the Operator’s Services within the Game, to receive Additional Paid Services within the Eloplay Service under the terms and conditions set forth in this Agreement.
To provide the User with access to open information arrays located on Gaming Resources.
To ensure the gameplay taking into account the limitations set forth in this Agreement.
To provide the user with the opportunity to use communication services in the Eloplay service.
To notify the User about changes in the terms of this Agreement by publishing information on the Internet website of the Eloplay Service.
The Eloplay Service has the following rights: At any time to unilaterally restrict, modify or terminate the provision of Services or Additional Paid Services without prior User’s notification.
The Eloplay Service manages the website and the game processes exclusively in its own descretion and has the right to change them, thus it has the right to suspend or change the course of the game process or the terms of the Eloplay Service at any time without prior notification of the User.
To modify or delete at any time any information posted by the User on the Eloplay Service Resources, including comments, announcements, or files of the User in any form.
To suspend, restrict and / or terminate at any time the provision of Services and / or Additional Paid Services to the User on the terms of this Agreement, including when the User fails to obey the terms of this Agreement.
To collect statistical data, the Eloplay Service can track and store information about the User's IP access addresses to the website and use the technical information files (cookies) placed on the User's personal computer through the Client's part of the website.
The Eloplay Service has the right to request, collect and store the User's account information in the amount required by the Eloplay Service for provision of Services / Additional Paid Services, as well as, in the case of providing the User with additional (paid) services, data on the User's payment details, including data on credit or debit payment cards, phone numbers and other means of payment.
Service Eloplay has the right to send Users information or technical messages related to the website, Gaming Resources, Services, Additional Paid Services, the Eloplay Service and its partners in general. Upon additional Player’s agreement, the Eloplay Service has the right to send information messages (SMS / MMS messages, etc.) to the User.
During the game process the Eloplay Service has the right to make comments to Users, warn, notify and inform them about the Users' failure to comply with Website Rules or other terms of this Agreement. The Eloplay Service instructions are mandatory for the User to follow.
The Eloplay Service may change, supplement and modify the website or any of its parts at any time, including the Client's part of the Game, without prior User’s notification.
The User has the following rights, providing that he observes the terms of this Agreement:
to have access to the Eloplay Service Resources;
to receive (download) the Client part of the Game from the Resources of the Eloplay Service for free, if any is available;
to participate in the game process, receive services related to the website from the Eloplay Service, use the services and capabilities of the site for free, except for the cases when Additional Paid Services are provided;
to receive Eloplay Additional Paid Services for the website on terms and conditions provided for by this Agreement;
to post information, share it with other Eloplay Service Users on the Eloplay website through forums and chat rooms;
to participate in contests, quizzes and special offers provided by Eloplay , which are related to the website, in accordance with the terms of such competitions, quizzes and special offers;
to receive temporary suspension of the Services provided to the User by submitting a request to the Eloplay service in accordance with the established procedure, or by means of additionally connected technical protections on the Eloplay Service Resources;
to apply to the Eloplay service with requests related to the conclusion and execution of this Agreement.
The Eloplay Service retains the right of providing, maintaining and closing the Website accounts. The Eloplay service management decision in response to any aspect of the User's account, the use of the Service or the resolution of the dispute is final and cannot be reviewed or contested.
All gaming accounts, as well as game elements, including the elocoins (the in-game currency), etc., are virtual objects of the Eloplay Service. By registering in our service, the User does not receive any ownership rights in regards to the website’s objects mentioned above.
All site resources, including texts, graphic images, multimedia materials, program codes, and all game elements (User accounts, bots, cards, in-game currency, etc.) are property of the Administration.
The User uses our service at his own risk. The services are provided by the Administration "as is". The administration of the service shall not be responsible if the service does not meet the User’s purposes.
Administration shall not be responsible for any direct or indirect damage caused by the use or inability to use the service, comments or behavior of any User in the service. Administration has the right, at its will, to block access to the service of any User without explaining the reasons.
If your account was hacked and the hacker has lost all of your available funds, then they will not be returned to you, you are responsible for the safety of your account.
Before you start using, as well as during the entire period of usage of the Eloplay service, you assure, guarantee, undertake and express your agreement with the following:
There is a risk of losing money, when you use the Eloplay service, and the Eloplay Service does not bear any responsibility to you for any such losses.
The Eloplay Service is not a financial institution and it does not use elocoins stored in the Eloplay players’ accounts to receive any interest;
You use the Eloplay Service voluntarily, at your own will and realize all risks.
You agree that in order to use the Eloplay Service, you will be required to provide us with some of your personal data (including data on your payment method).
You are the only who is responsible for paying any applicable taxes that may be applied to the winnings received by you as a result of using the Eloplay Service.
The Eloplay Service does not give any advice on legal issues and issues related to taxation. Users who want to receive advice about these issues should contact the competent specialists and / or the government authorities, where they live or are located;
The telecommunication networks and Internet services are necessary so you can receive access to the Service which is completely beyond the control of the Eloplay Service. So, the Eloplay Service is not responsible for any disconnections, low speed, bandwidth restrictions or other problems;
This service is intended only for individual usage by the User. The User has the right to make bets only for his personal entertainment. At no time the User has the right to use his account with elocoins, created in the Eloplay service, for any other purpose besides the usage of the Eloplay service. The User is obliged to provide complete and reliable information regarding all details and information provided by the User to the Eloplay service. The User is obliged to specify the information provided by the User to the Eloplay service in case of any changes.
At no time, including negligence, the Eloplay Service shall be responsible for any special, incidental, direct, indirect or related damages of any kind (including, but not limited to, losses as a result of commercial profits loss, breaks in activity, loss of business information and any other material damage) which arise during the usage (or improper usage) of the Eloplay Service, even if the Eloplay Service was previously aware of the possibility of such damages.
You agree that the Eloplay Service has the right to take measures to detect and prevent the usage of the prohibited VPWs. Among other things, such measures may include checking programs that run simultaneously with the Eloplay Service Software on the User's computer. You agree not to take any actions or attempts to circumvent, intervene or block the adoption of such measures, including, among other things, using a third-party Web service that circumvents, intervenes or blocks such measures.
If the Eloplay Service believes that the User has participated in or attempted to engage in fraudulent, unlawful, unfair or dishonest activities using the Eloplay Service, including, among other things, participating in any of the activities or other illegal activities in the game process , or in the commission of any falsified payments, including but not limited to the use of stolen credit cards or fraudulent refunds or money laundering, Eloplay has the right to take the necessary measures, including the following:
The immediate blocking of access of such Player to the Eloplay Service;
The Eloplay Player Account Elimination;
Confiscation of the available funds on the Player's account;
The user does not have the right to perform the following actions:
- To use the third-party software and / or any other means for making changes in the mechanisms, principles and rules established by the Administration on our resource without the approval of the Administration, and for making the game process easier.
- To use any methods and tools for damaging the website, stopping the operation of the website or restricting access to the website by other users.
- To block, correct or completely or partially delete the content provided by the website, or change the functionality of the website by any other means.
- To enter the accounts of other users, carry out transactions with their in-game currency, change account settings, send messages from the account.
- To post in the chat rooms, on forums and on any other Internet pages of the website information which contradicts the law, morality norms, contains obscenities, insults of other Users and / or Administration, propagandizes physical violence, racial or national discrimination, Nazism, terrorism and extremism, propagandizes the usage of drugs and alcohol, advertises goods and services which are not provided by the Administration.
- To use one or more gaming accounts, on different user accounts in our system. Your account will be blocked, and funds will be canceled.
- To sell or buy gaming accounts from other Users and / or third parties for e-money and / or elocoins, except the cases when such actions are permitted by the Administration and / or specified in the Agreement.
- The user’s name should not contain words containing obscenities, insults, calls for violence or advertising. Avatar and other profile images should not contain scenes of immoral nature, pornography, violence and obscenities.
The administration reserves the right to prohibit the use of certain logins or to eliminate them from circulation.
The User has the right to have only one User account on the Eloplay service website and is obliged to use the Service only by the means of this account. Users are not allowed to open multiple Eloplay service accounts. If the Eloplay Service becomes aware of several accounts opened by one User, the Eloplay service will close all additional accounts and has the right to confiscate all funds available on such accounts.
Access to each User’s account is carried out with the help of the official website of the Eloplay service through the OPENID authorization.
The User agrees to be solely responsible for any usage of the Service performed with the use of his Account data, not to disclose the Account data to others and not to allow the third parties to use his account.
The User is obliged to keep the privacy and confidentiality of his accounting data at any time and to make every effort to maintain such secrecy and confidentiality. The User is solely responsible for any unauthorized use of the account data, which will be viewed as the one committed by the User. The User becomes responsible for all following consequences.
You will not be able to place bets using the Service for an amount exceeding the total amount of money available on your Eloplay account.
You are solely responsible for the payment of all funds due to the Eloplay service. You agree not to make any refunds and / or deny or cancel any payments made by you in relation to the Service. You shall refund to the Eloplay service the amount of any refunds, refusals and cancellations made by you, as well as any losses incurred by us in this regard
The Eloplay Service reserves the right to use third-party payment and settlement centers for electronic payments and (or) financial institutions for making payments made by you or in your favor in connection with your use of the Service.
The Eloplay Service reserves the right to close the Eloplay User’s account for any reason and at any time without prior notice.
Users are strictly prohibited to use the Service to conduct any types of illegal transactions with money. You do not have the right to use the Service to conduct illegal and fraudulent transactions (including money laundering) that are deemed to be so by your local law. If the Eloplay service suspects that you may be involved in fraudulent, illegal and prohibited transactions, including but not limited to money laundering or other violations of this Agreement, your access to the Service will be immediately closed and your Account will be blocked. In case the account is deleted or blocked for the reason described above, the Eloplay Service does not have any obligation to compensate for any funds that may exist at that time in your account.
The user agrees that the data about the progress of each game is the data registered on the Eloplay service. In case of a discrepancy between the results of the game shown on your computer and those available in the games records on the Eloplay service server, the priority shall be given to the latter.
The user agrees that the data on the receipt of funds recorded on the logs of the payment system or bots Eloplay service. In case of a discrepancy between the results shown on your computer and those available on the Eloplay service records, the priority shall be given to the latter.
Eloplay reserves the right to update or modify this Agreement or any of its parts at any time without User’s notification and such changed Agreement will become obligatory for following 14 days after it is posted on the Website. Therefore, we recommend you to visit the Website on a regular basis and re-read the terms of the Agreement, effective at the moment. The fact that you continue to use the Website is a confirmation of your agreement with all changes of the Agreement.
If any provision of this Agreement is or becomes illegal, invalid or unsecured in any jurisdiction, this will not affect the legality or enforceability in this jurisdiction of any other provision of this Agreement, as well as the legality or possibility of compulsory Execution in other jurisdictions of this or any other provision of this Agreement.
The Eloplay service reserves the right to assign this Agreement, in full or partly, at any time without notice. The User is not entitled to assign any of his rights or obligations under this Agreement.
Any refusal by the Eloplay Service of the right to claim in connection with a violation of any provision of this Agreement (including the failure of the Eloplay Service to require strict and literal enforcement or compliance with any provision of this Agreement) will not be construed as a waiver of any right in connection with any subsequent violation of such provision or in connection with any other violation of any other provision of this Agreement.
No provisions of this Agreement create or confer any rights or other benefits in favor of any third party who is not a party to this Agreement.
No provisions of this Agreement create or are deemed to create any partnership, agency, trust management relationship or arrangement to establish a trust, or a joint venture between you and us.
This Agreement constitutes a single agreement and agreement between you and us in connection with the use of the Service and supersedes any prior agreements and agreements between you and us.
The User must provide complete and truthful information necessary for the Eloplay service to provide the User with the Service in accordance with the privacy terms.
The administration supports the policy of "zero tolerance" in relation to unfair game and fraudulent actions. If the Administration believes that the User deceived or attempted to deceive the Administration or another User, or provided false or fraudulent information, documents, evidence, otherwise violated the applicable law, the Administration reserves the right to block the User’s Account and transmit such information at its discretion (together with the User’s personal data) to any third party and / or law enforcement authorities (if the Administration deems it necessary).
Any terms and concepts used in these Rules shall have the same meaning as has been determined for them by the Agreement.
Using the Game in any way and / or by going through the registration procedure in the Game and pressing the "Confirm" button, the User confirms that he has read, understood and unconditionally accepted these Game Rules and all their terms.
These Game Rules are mandatory for compliance by all Users.
If you do not agree with any of the provisions of these Game Rules, you do not have the right to continue using the Game and its services and you must immediately leave the Website.